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Information on Brompton's warranty support.
Information on Brompton's warranty support.
All Brompton products go through stringent quality testing procedures by the Brompton Quality team at our Factory in London. However, if an issue does occur, you can be confident that we are here to support you.
All Brompton bicycle frames have a 7 year warranty when registered. The electrical components on the Brompton Electric are covered by a 2 year warranty, on Brompton Electric C Line and Electric P Line models this can be extended to 3 years when registered. All other non-wearing components have a 2 year warranty.
Full Details of our Warranty Terms can be found here
REGISTER FOR YOUR 7 YEAR FRAME WARRANTY NOW
Self Service/Fix it at Home
Many issues are easily resolvable within the comfort of your own home meaning that you can be back on the road again with minimal downtime.
To assist you with this we have created an extensive range of servicing and maintenance guides which can be found here
If you find that your Brompton Electric is not providing the assistance which it should, we recommend performing the simple checks in this video.
Visit your local Brompton Service Centre
If you are unable to resolve the issue at home, it is also possible to visit your local Brompton Junction or Brompton Service Centre to access servicing and warranty assistance.
All of our Brompton Junction stores receive the highest level of training and have mechanics available to help you with any servicing, maintenance or warranty request you may have.
All of our Brompton Service Centres have access to the required knowledge and tooling to repair any mechanical Brompton.
Please note that only specific Brompton Electric Service Centres have access to the Diagnostic Tooling and Electrical components required to repair Brompton Electric products.
Please note select Brompton Electric in the product menu to find a Brompton Electric Service Centre.
If you are unable to find a suitable solution from the options above, please don't hesitate to contact us via the links below.
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