Please note: This service is only available for specific warranty cases within Mainland UK at present.

If you are unable to visit a local Brompton Junction or Brompton Service Centre we can often arrange for your Brompton to be collected from you.

We are unable to perform a collection from any address outside of Mainland UK or for any paid for servicing requests.

If you have an issue with your Brompton which you feel should be covered under warranty, we are happy to collect your bike and inspect it on your behalf.

Please watch our video to see what this service involves before proceeding.

1. If you do not have the official Brompton Box and Packaging, we can send this to you.

2. We will then ask that you package your Brompton safely before requesting a collection from your home or place of work.

3. Once received, we will inspect your Brompton, communicate with you and perform any agreed servicing work before returning your Brompton to you.

4. Once returned, you will be able to unpack your Brompton and continue riding.

Submit a warranty application form here 

Learn how to pack or unpack your bike here